Last updated: March 9, 2026
ReplyHero ("we," "us," or "our") is operated by NexiTools under Julio's legal entity. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at replyhero.nexitools.com and our review management service (the "Service").
When you sign up via Google OAuth, we receive your name, email address, and Google profile picture. We do not receive or store your Google password.
With your authorization, we access your Google Business Profile reviews through the Google Business Profile API. We access only the review data necessary to provide the Service — we do not access other parts of your Google account. We use this data solely to display reviews in your dashboard and generate AI reply suggestions.
Payment processing is handled by Stripe. We do not store your credit card number. Stripe may collect and store your payment information in accordance with their privacy policy.
We collect anonymous usage data such as pages visited, features used, and session duration to improve the Service.
ReplyHero's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:
We do not sell your personal information. We share data only with:
We use essential cookies to maintain your session and authentication state. We do not use third-party advertising or tracking cookies.
We retain your account data and review history for as long as your account is active. If you cancel your subscription, you can export your data at any time. We delete your data within 30 days of account deletion request.
We implement industry-standard security measures including encrypted data transmission (TLS/SSL), secure authentication via Google OAuth, and encrypted storage of sensitive data. However, no method of electronic transmission or storage is 100% secure.
Depending on your location, you may have the right to:
To exercise any of these rights, contact us at official@nexitools.com.
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website.
If you have questions about this Privacy Policy, contact us at: official@nexitools.com